CONTACT US
Contact Us
Have a question? We're here to help.
If you need assistance with a product, order, delivery, return, or any other question about Chaihei, please contact our customer support team.
For questions about an existing order, please include your order number, full name, email address used when placing the order, and a brief description of your request. This helps us locate your order and respond more efficiently.
Customer Service
Customer inquiries are generally answered within 1–2 business days, excluding weekends and public holidays.
Email: service@chaihei.com
Contact Number：+86 13973108241
Company Information
Chaihei is operated by:
Units 26009 & 26010, Jiasheng Business Plaza, No. 289 Laodong West Road, Tianxin District, Changsha City, Hunan Province
Unified Social Credit Code: 91430103MA4T9PJY71
If you wish to return a product, please contact customer service first and follow the return instructions provided to you.